Last Updated: August 2026
Refund & Return Policy
At BeOrbis, customer satisfaction is important to us.
Return Window
Returns may be requested within 30 days of receiving your order.
Eligible Returns
Products may be returned if they:
- Arrived damaged
- Arrived defective
- Were incorrectly shipped
- Remain unopened and unused
Non-Returnable Items
For health, safety, and hygiene reasons, the following cannot be returned:
- Opened products
- Used products
- Products damaged by misuse
- Final sale items
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, contact us within 7 days of delivery.
Please include:
- Order number
- Description of the issue
- Photos of the product and packaging
Email:
hello@beorbis.com
Refund Process
Approved refunds will be issued to the original payment method.
Shipping charges are non-refundable unless the return is due to our error.
Return Shipping
Customers may be responsible for return shipping costs unless otherwise required by law.
Contact
BeOrbis
Email: hello@beorbis.com
Website: https://beorbis.com